Privacy policy

General

The websites lesfleurs.ch and dieblumen.ch are provided by the company Lesfleurs.ch Daily Flowers Sàrl, registered under enterprise number CHE-110.270.317 at the following address: Avenue Soguel 1A, 2035 Corcelles - Switzerland.

The various websites provided by Lesfleurs.ch are governed by Swiss law and the Federal Data Protection Act (LPD - FDPA). Lesfleurs.ch takes the privacy of the visitors to its website very seriously and guarantees that their data and privacy will be protected.

The following Privacy Policy describes the principles governing the use of personal data by Lesfleurs.ch. This Privacy Policy may be amended at any time, which is why the users of the lesfleurs.ch website are advised to read them regularly.

Description of the personal data collected

This website can be visited with it requiring your identity to be revealed; the technical data collected is used in the context of the customisation of pages, for statistical purposes and in order to guarantee optimal accessibility on our website.

Any visitor placing an order on the website or subscribing to the newsletter voluntarily provides Lesfleurs.ch with data such as their name, postal address or e-mail address. The data will be processed confidentially and used only in the context of the service provided, whether this involves the delivery of the order, billing or contact by the customer service department by e-mail, telephone or SMS text message necessary for delivering the ordered service. This information may also be used in anonymised form for statistical purposes or in the context of market research.

In the event of subscribing to the various newsletters of Lesfleurs.ch, the various data may additionally be used to inform its customers of new products or services. The subscribers may at any time click on a link enabling them to no longer receive any newsletters, or contact the Lesfleurs.ch customer service department at the address info@lesfleurs.ch.

In the event of payment by invoice, a collection agency may be commissioned to perform a solvency check on the customer. The customer's first name, surname and address will be used for that purpose.

In no event will the personal data recorded by Lesfleurs.ch be transferred to third parties without the holders' express authorisation.

In accordance with Swiss law, the users of the lesfleurs.ch website shall at all times have a right to access, modify or correct their personal data free of charge. For reasons of security and privacy, such requests must be made in writing together with a copy of an identity document.

Cookies

The lesfleurs.ch website uses cookies. These are small files used to temporarily record choices made by a visitor (language of the website, direct access to “My account”, etc.) or for statistical purposes. The cookies are stored for a period of 30 days, or may be erased manually at any time by the visitor via their browser settings.

Google services

On it various websites, Lesfleurs.ch uses the Google Analytics, Google Adwords, Google Fonts and Google Maps services, which are products created by the American company Google Inc. These services make it possible to conduct a statistical analysis of the websites' visitors, to improve the user experience and to acquire qualified traffic. These services use cookies which are necessary for tracking visitors. The cookies can be disabled at any time through the visitors' browser settings.

Data security

At no time does the company Lesfleurs.ch collect any credit card information (number, CVV, etc.), the processing of such data being handled by a certified third company, in this case Datatrans SA. Lesfleurs.ch is PCI DSS (Payment Card Industry Data Security Standard) certified for the security of credit card transactions. The transactions are also made secure through the SSL protocol which makes it possible to encrypt exchanges in order to ensure confidentiality.

Any other data collected will be stored on a secure server, in accordance with the Data Protection Act. Appropriate technical security measures have been implemented in order to prevent access to such data by unauthorised persons and to maintain their integrity to the extent possible.